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Delivery Information

Greece

Your order is dispatched in the address you provide, by courier. Delivery usually takes 3-7 working days unless the place of delivery is in designated areas of the country in which case, delivery time might take up to 10 working days.

Upon your order, you receive an email with a detailed description of the products you have purchased.


Abroad

Dispatches abroad take place via ELTA (Hellenic Post). Cash on delivery is not accepted. Orders are delivered following a payment into a bank account or a card payment.


Orders within the EU

Estimated shipping time for Europe 10 - 15 business days.

Orders outside the EU

Estimated shipping time for outside EU 15 - 20 business days. These shipping times are estimates and might be delayed by customs or situations outside of fashionwigs4u control.

Please note that orders outside the EU may be subject to local VAT/TAX in the destination country. We recommend that customers check with their local customs office prior to ordering as we cannot assist with local customs issues in the destination country.


VAT

Prices are inclusive of Greek Value Added Tax. All prices shown are in Euro.

If the delivery address for your order is outside of the EU, then any VAT will be removed from the total cost (retail price) of your order as you progress through the check-out.

SHIPPING COSTS

Greece and Cyprus

For all orders over 49 Euro delivery is free of charge by door-to-door courier service and over 100 Euro for Cyprus.

For orders less than 49 Euro there is a 3.00 Euro charge.


European Union

Up to 0.5kg - 7.50Euro

0.5kg - 1.0kg - 10.40Euro

1.0kg - 2.0kg - 15.00Euro

Note: If the total weight of your order is more than 2kg, we will split it into more than one package so we can use Airmail.


Outside EU

Up to 0.5kg - 8.50Euro

0.5kg - 1.0kg - 14.00Euro

1.0kg - 2.0kg - 25.50Euro

Note: If the total weight of your order is more than 2kg, we will split it into more than one package so we can use Airmail.


CANCELED ORDERS

You can cancel your order only if it has not been sent for processing, by sending us details of your order at [email protected]

RETURN POLICY

Through fashionwigs4u.com and the detailed description of the products, the customers are able to enjoy the benefits of direct contact with the products from the comfort of their own place. Customer satisfaction is important to us and in order to promote the use of electronic commerce, we offer the ability of product return. Below are the terms of our return policy.


Return guidelines:

. Any unused, unopened product may be returned for a full refund or exchange, within 15 days from original purchase date.

. We recommend you use a shipment method with a tracking number so that the progress and delivery of your return/exchange can be tracked.

. Shipping and handling costs are not refundable.

. All return shipping fee must be prepaid. We cannot accept COD returns.

. Please allow 10-15 business days for your return to be processed.



Refund policy

Please note that before providing a refund for any returned product we will first verify its condition.

All Non-returnable items will neither receive refund nor return to you.

We regret that we do not refund original shipping and handling fees with the return. We can only refund the total value of products. And if your order was placed with a promotion code or free gift, you must return them together in order to have the refund. Otherwise, original price of the product will be deducted from the refund.

Refunds are issued through the payment method used at the time of purchase.

Any losses caused by currency fluctuations will not be refunded.


Exchange policy

We do offer exchanges only if you received a damaged, defective, or incorrect product. We will arrange to re-send the product in the same form of shipping method originally used for purchase without extra delivery charge. The return shipping fee will also be refunded.

Only in case the product was sold out, we will refund the value of product in the same form of payment originally used for purchase.


RETURN ADDRESS

SIOZOPOULOU EVAGELIA

AL.PAPANASTASIOU 14

THEAGENIO

P.C: 54639

THESSALONIKI

GREECE